Privacy Policy.

Last Updated: September 9, 2026

Stone Experience ("Stone Experience," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through stoneexperienceshop.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

We collect information in a few ways:

• Information you give us. When you call, email, or message us through the Site's chat widget to book a consultation or ask a question, we collect what you share, such as your name, phone number, email address, and details about your project.
• Automatic information. Like most websites, our server and hosting provider log standard technical data, such as your IP address, browser type, device type, and the pages you visit, for security and performance purposes.
• Chat widget data. The Site uses a chat widget provided by LeadConnector / HighLevel. If you start a conversation, the messages you send, along with basic identifying details you provide, are processed by that provider on our behalf so our team can respond to you.

How We Use Your Information

• To respond to inquiries, schedule consultations, and provide quotes for stone fabrication and installation services.
• To communicate with you about your project, including by phone, email, or text.
• To maintain, secure, and improve the Site.
• To comply with legal obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Cookies & Similar Technologies

The Site's chat widget may use cookies or similar local storage to remember an open conversation and recognize returning visitors. You can control or delete cookies through your browser settings; doing so may affect the chat widget's functionality.

Third-Party Services & Links

The Site links to third-party platforms we don't control, including Instagram, and uses a chat widget hosted by LeadConnector / HighLevel. Those services have their own privacy practices, and we encourage you to review them separately.

Data Security

We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as needed to respond to your inquiry, provide services, and meet legal, accounting, or reporting requirements.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect information from children under 13.

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. Depending on where you live, you may have additional rights under applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of the Site after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us:

• Phone: +1 321-483-1112
• Email: info@stoneexperienceshop.com
• Orlando, USA